Privacy Policy
Getting started
Moovers is a Wii Ride (Pty) Ltd Brand and it operates as www.moovers.co.za across desktop, mobile devices and apps. These websites, mobile sites and apps are referred to as the “Websites” in this Privacy Policy.
- Disclaimer
The information contained in this website is for general information purposes only. The information is provided by Moovers and while we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Through this website you are able to link to other websites which are not under the control of Moovers. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, Moovers takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
- Purpose of this policy
This Privacy Policy applies to the collection, use, disclosure and management of personal information by Moovers and its associated entities (collectively “Moovers”, “we” or “us”), including personal information collected via our Websites.
Moovers is committed to protecting the privacy of individuals. We will only collect, use or disclose personal information in accordance with the privacy laws of South Africa.
By using the Websites, subscribing to our services or entering into an agreement with us in relation to the Websites, you are taken to have read, and agreed to the collection, use, disclosure and handling of your personal information in accordance with this Privacy Policy.
- Collection
Moovers may collect personal information from you in a number of ways. We may collect personal information directly from you or in the course of our dealings with you, for example when you:
register to use our Websites or part of them as a Moovers;
register to use our Websites or part of them as a Moovers Instructor or Driving School;
log in to use our Websites via your social networking site (“SNS”) account;
subscribe to receive newsletter and alerts, and filling in forms, applications, surveys or research, participating in promotions and competitions on the Websites or websites of our service providers;
contact us or our service providers for any reason including, but not limited to, reporting a problem with the Websites, requesting further services or seeking our assistance;
post or contribute material on our Websites or social networking pages;
use our services and any credit provided by us in connection with those services
provide personal information to us;
apply for a position of employment with us;
use our websites or services (including via cookies); and
contact and correspond with us
We may also collect personal information about you from publicly available sources of information, or in some cases, from third parties including recruitment agencies and previous employers.
The personal information we collect about you may include (but may not be limited to) your name, gender, date and place of birth, contact details, occupation and education/work history, employer and information relating to your dealings with Moovers and our clients.
We do not collect sensitive information, such as racial or ethnicity information, political opinions or associations, criminal records or health information.
The purposes for which we collect your information may include but is not limited to:
verifying your identity;
contacting you (including via electronic messaging such as SMS and email, by mail, by phone or in any other lawful manner);
developing and improving our services and obtaining feedback.
If we are not able to collect personal information about you, we may not be able to provide you with products, services and assistance to the extent that they require us to collect, use or disclose personal information.
We may also collect information about you including, but not limited to, data relating to your activities on our Websites (including IP addresses) via tracking technologies such as cookies and measurement software or data relating to survey responses.
You acknowledge that the personal information we collect from you is your own information or information which you have been authorized to provide to us.
Cookies, applications, widgets and links to other websites
We use cookies and measurement software and tools on our Websites, and so do our services providers and third parties such as our analytics, advertising or ad serving partners. We may use and disclose the information collected through the use of cookies and measurement software and tools in accordance with this Privacy Policy.
This includes using the information to report statistics, analyse trends, administer our services, diagnose problems and target and improve the quality of our products and services. We may allow other third parties to use their own cookies to collect information about your visits to our Websites.
We may combine our cookies, information collected through the cookies and analytics software on our Websites with other information (including information collected by third parties using their own cookies) to provide better or more relevant services and advertising to you on our Websites. Our service providers and other third parties may do the same in order to provide more relevant services and advertising to you through other websites that you may visit.
If you do not want information collected through the use of cookies or measurement software and tools, you may be able to delete or reject Cookies or some of the measurement software features through your browser or the settings section of your mobile or tablet device. Disabling these features may cause some of the functions on our Websites or products and services not to work properly.
We also provide links to websites outside of our Websites, as well as to third-party websites.
We may also allow some third parties to display widgets and applications on our Websites that allow you to interact and share content including social media buttons such as Facebook share and like, Twitter, Pinterest and Google Plus.
These linked sites, applications and widgets are not under our control, and we cannot accept responsibility for the conduct of companies linked to our Websites or collecting information through these third-party applications or widgets. Before disclosing your personal information on any other website, or using these applications or widgets we advise you to examine the terms and conditions of using that website and the relevant third party’s data collection practices and controls in their privacy policy.
- Use and disclosure
Mooverss may use or disclose your personal information for the purpose for which it was collected. We will also use and disclose your personal information for a secondary purpose that is related to a purpose for which we collected it, where you would reasonably expect us to use or disclose your personal information for that secondary purpose.
Other instances when we may use and disclose your personal information include:
where you have expressly or impliedly consented to the use or disclosure;
in confidence, to our advisers;
in confidence, to third-parties to improve our services and obtain feedback; and
where the use or disclosure is authorised or required by or under South Africa.
ensuring content from the Websites is presented in the most effective manner for you and for your computer;
providing a better or more relevant service or product to you, for instance by automatically populating forms on our Websites when you make enquiries of selected estate agents;
combining your personal information with information that we have collected from our service providers, third parties, cookies or web beacons in order to provide you with a better or more relevant and personalised experience and to improve the quality of our services;
personalising and customising your services, experience, advertising and content that you view and engage with on our Websites or the websites of our service providers and business partners.
responding to or provide you with service, products, information and assistance that you request from us;
contacting you to conduct surveys, research and feedback about our products, services or our Websites;
verifying your identity when you register or log into our Websites via your SNS account and remind you of your password and username;
allowing you to participate in interactive features of our service, when you choose to do so;
helping carry out our obligations arising from any contracts entered into between you and us;
assessing your application for credit as a business in connection with our services;
by disclosing the information to debt collection agencies to recover any amounts you owe us; and
notifying you about changes to our products and services.
We may also disclose your personal information to third parties, including:
sharing your personal information amongst other Mooverss group entities;
sharing your personal information with our advisors and consultants; and
with third-party service providers we use in conducting our business, subject to confidentiality provisions as we deem appropriate (including, without limitation, insurance brokers, banks, document production, outsourcing providers, billing or data storage services, virus scanning and other technology services providers, and archival services providers).
use your personal information to provide you with information about offers, promotions, goods or services, which we believe may be of interest to you; and
share your information with our service providers and other third parties so that they can provide you with products or services on our behalf or help us to provide you with the requested products or services including contacting you in relation to the products or services.
relevant public, government or regulatory authorities, our legal representatives or other concerned parties, in special situations where we have reason to believe that disclosing your personal information is necessary to help identify, contact or bring legal action against anyone damaging, injuring, or interfering (intentionally or unintentionally) with our rights or property, users or anyone else who could be harmed by such activities; and
where we are otherwise authorized or required by law to do so.
If you request information from any organization through our Websites, you will need to check their privacy policy to find out how they handle your personal information. We are not responsible for the way these organizations collect, use, disclose or handle personal information you provide to them through our Websites.
Some of the third parties to whom we disclose your personal information may be located outside South Africa and or Africa.
For example, we may disclose personal information to external national or overseas facilities in the course of conducting information and data processing or for the purposes of obtaining other services from third parties.
The countries in which these third parties are located will depend on the circumstances. However, in the course of our ordinary business operations we occasionally work with third parties located in the following countries:
Botswana
Namibia
Swaziland and
Lesotho
- Information about events, the Websites and our services
We may contact you via email, SMS or other means in order to provide you with updated information about the Websites, in relation to events or to provide you with other information about our services or those of our customers. If you do not wish to receive any such information, please contact us as set out below.
- The information we keep about you
You have a right to request access to or correction of your personal information held by us. If you wish to access, correct or update any personal information we may hold about you, please contact us as set out below. However, we may charge for providing access to this information and we may refuse access where legislation or common law allows us to do so.
- Storage and security of your personal information
Mooverss strives to ensure the security, integrity of any personal information we collect. We will take reasonable steps to keep any personal information we hold about you secure. However, except to the extent liability cannot be excluded due to the operation of statute, Mooverss excludes all liability (including in negligence) for the consequences of any unauthorized access to your personal information. Please notify us immediately if you become aware of any breach of security.
We may store your files in hard copy or electronically in our ordinary IT systems. These may include South Africa-based cloud servers or the servers of third parties within South Africa.
We implement a range of physical and electronic security measures to protect the personal information that we hold, including:
mandatory password protection on all computers (users are required to change their passwords at regular intervals);
firewall and antivirus/malware software; and
systems and application access controls implemented to restrict access to information (on a need-to-know basis).
Our employees, contractors, agents and service providers who provide services related to our information systems, are obliged to respect the confidentiality of any personal information held by us.
We review and update our security measures in light of current technologies. Unfortunately, no data transmission over the internet can be guaranteed to be totally secure.
- Access to Information
In accordance with the Data Protection Act 1998 you have the right to access any information that we hold relating to you. Please note that we reserve the right to charge a fee to cover costs incurred by us in providing you with the information.
- Changes to this Privacy Policy
The date of this Privacy Policy is set out below. We may modify this Privacy Policy at our discretion. By continuing to use these Websites, or otherwise continuing to deal with us, you accept this Privacy Policy as it applies from time to time.
- Ecommerce
We accept payments through Ozow and Payfast. When processing payments, some of your data will be passed to Ozow or Payfast, including information required to process or support the payment, such as the purchase total and billing information. Please see the Payfast Privacy Policy or Ozow Privacy Policy for more details.
- Contact us
Please direct any privacy issues or queries to Moovers Privacy Officer via email at [email protected]. Our Privacy Officer will consider your query and endeavor to respond to you promptly.